Terms and Conditions
Last updated: April 20, 2025
Welcome to Perisson Counselling. These Terms and Conditions ("Terms") govern your use of our website, services, digital products, and any other offerings made available by Perisson Counselling ("we," "us," or "our"). By accessing or using our website or services, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, please refrain from using our site or services.
1. Use of Services
Perisson Counselling offers professional counselling services, wellness resources, and digital products. Services are provided by qualified mental health professionals and are intended for personal development, relational healing, and emotional wellbeing.
1.1 Eligibility
You must be at least 18 years of age or have parental/guardian consent to access counselling services.
1.2 No Emergency Services
Perisson Counselling does not provide emergency or crisis counselling. If you are in immediate danger or require urgent mental health support, please contact emergency services or a crisis line in your area.
2. Client Responsibilities
By engaging in counselling services, you agree to:
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Participate voluntarily and take responsibility for your own wellbeing.
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Respect boundaries and confidentiality as outlined in our counselling agreement.
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Provide accurate and up-to-date information during intake and sessions.
3. Session Policies
3.1 Booking & Payment
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All counselling sessions must be paid in full prior to the appointment.
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Appointments are scheduled through our online booking system or directly through your therapist.
3.2 Cancellations & Refunds
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We require a minimum of 24 hours' notice for cancellations or rescheduling.
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Cancellations made with less than 24 hours’ notice or no-shows will be charged the full session fee.
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Counselling services are non-refundable, except under exceptional circumstances at our discretion.
4. Digital Products and Resources
4.1 Access & Use
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Digital products (e.g., workbooks, journals, courses) are for personal, non-commercial use only.
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Redistribution, copying, or resale of digital products is strictly prohibited.
4.2 Refund Policy
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Due to the nature of digital content, all digital product sales are final and non-refundable.
5. Confidentiality and Privacy
Your privacy is extremely important to us. All personal information shared through counselling sessions is kept confidential, except in circumstances where disclosure is required by law (e.g., risk of harm to self or others, court orders, or child protection concerns).
For more details, please refer to our Privacy Policy.
6. Website Content
The content on this website is provided for informational purposes only and is not a substitute for personalized mental health treatment or medical advice.
We do our best to keep content accurate and up to date, but we make no guarantees regarding its completeness or reliability.
7. Intellectual Property
All content on this website—including text, logos, branding, digital products, and resources—is the intellectual property of Perisson Counselling and may not be used or reproduced without prior written consent.
8. Limitation of Liability
While we strive to provide high-quality care and resources, Perisson Counselling is not liable for any indirect, incidental, or consequential damages arising from the use (or misuse) of our website or services.
Use of this site and participation in services is at your own discretion and risk.
9. Modifications
We may update these Terms from time to time. Any changes will be posted on this page with an updated date. Your continued use of the website and services constitutes acceptance of the revised terms.
10. Contact Us
If you have any questions or concerns about these Terms, please reach out:
Email: info@perisson.ca